How to Fix Connection Timeout on ARK PS4: A Step-by-Step Tutorial

Understanding the Connection Timeout Error

Ark PS4 Connection Timeout Error

If you are an avid gamer, and particularly someone who loves playing online multiplayer games, you may have experienced a connection timeout error at one point or another. This error occurs when your gaming console is unable to connect to the game server, leading to laggy gameplay, disconnections, and even complete game crashes.

The Connection Timeout Error is a common issue experienced by Ark PS4 players. Whether you are playing the game on your PS4 or PS4 Pro console, the error can be quite frustrating, especially if it happens frequently. Fortunately, there are several ways to troubleshoot and fix this error.

Before delving into the solutions, it is crucial to understand the various causes of the Connection Timeout Error. Generally, this error can result from a poor internet connection, server downtime, or network issues.

If you have a slow internet connection, the data packets from the game server may not reach your gaming console in time, hence leading to delays and disconnections. Additionally, the game server may experience downtime, particularly when the developer is performing routine maintenance or upgrades, leading to disruptions in the game’s connectivity.

To solve the connection timeout error, you need to identify the specific cause of the problem. You can start by checking the status of the Ark PS4 servers to determine if they are online or offline. The official Ark Survival Evolved Twitter handle usually updates players on server status and any scheduled maintenance or updates.

If the servers are online, your next step should be to troubleshoot the internet connection on your gaming console. You can do this by restarting your console, modem, or router to refresh the connection. Additionally, you can try connecting your console to the internet using a wired connection, as this is often more stable and reliable than a wireless connection.

If you have a wired connection, try using a different Ethernet cable. Faulty cables can often hinder internet connectivity and lead to slow or unstable connections. Similarly, you can run a speed test to determine if your internet connection is sufficient for online gaming. If the test shows low speeds or high latency, you may need to upgrade your internet plan or contact your service provider for further assistance.

Another practical solution to the connection timeout error is to clear the cache on your gaming console. A cluttered cache can considerably slow down the console or cause it to crash entirely, hence leading to connectivity issues. Therefore, you can try clearing the cache by following the instructions provided in your console’s user manual or online forums.

If none of the above solutions work, you may need to consider resetting your console to its factory settings. This option can be quite drastic and may lead you to lose all your saved data and settings. Therefore, you should only resort to resetting your console as a last resort.

In conclusion, the Connection Timeout Error can be quite frustrating, particularly when playing your favorite online multiplayer games. Luckily, there are several easy fixes that you can implement to improve your gaming experience. If the error persists, you can consider seeking further assistance from the Ark PS4 community forums or contacting the developer’s support team for further assistance.

Check Your Network and PS4 Settings

Ps4 settings network

If you are experiencing connection timeout issues while playing Ark on your PS4, the first thing you should do is check your network and PS4 settings. These issues usually arise due to a poor internet connection or incorrect settings on your device. In this section, we will discuss the different things you can do to check your network and PS4 settings and fix any issues you find.

Step 1: Check your Internet Connection

The first step is to ensure that your internet connection is working correctly. Here are some things you can do to verify your internet connection:

  • Check your modem/router: Ensure that your modem or router is on and working correctly. Check the connection to see if it’s loose or unplugged, plug it back in if needed.
  • Reset your modem/router: Turn off your modem or router and wait for a few minutes before turning it back on. This will refresh your connection and help fix any small issues that may be causing the problem.
  • Check your speed: Run a speed test on your internet connection to check the upload and download speed. Ensure that you are getting the internet speed that you pay for.
  • Check your Wi-Fi signal strength: Ensure that your PS4 is getting a good Wi-Fi signal. If the signal strength is weak, move your PS4 closer to the modem/router or use an ethernet cable instead of Wi-Fi.

Step 2: Check your PS4 Settings

If your internet connection is working correctly, the next step is to check your PS4 settings to ensure that everything is in order. Here are the different settings to check:

  • Network settings: Go to “Settings” on your PS4 home screen and select “Network Settings.” Ensure that your internet connection is enabled and that you are connected to the correct Wi-Fi network. Check your IP address and MAC address to ensure that they match the ones provided by your internet provider.
  • NAT Type: Check your NAT type and ensure that it is set to “Open.” An Open NAT type means that your PS4 can connect to other players with any NAT type.
  • MTU Settings: Check your MTU settings and ensure that it is set to “Automatic.” MTU stands for Maximum Transmission Unit and is the largest packet size that can be transmitted over the network. A lower MTU can cause connection timeout issues.
  • Port Forwarding: Check if port forwarding is enabled on your PS4. Port forwarding is the process of forwarding a port through your modem/router. It is essential for online gaming as it allows your PS4 to communicate with other online gaming servers.
  • DNS Settings: Check your DNS settings and ensure that it is set to “Automatic.” DNS stands for Domain Name System, which translates hostnames to IP addresses. A wrong DNS setting can cause connection timeout issues.

Step 3: Update Your PS4 System Software

Another thing you can do is update your PS4 system software to the latest version. A software update can fix any bugs or issues that may be causing connection timeout problems. To do this, go to “Settings” on your PS4 home screen and select “System Software Update.”

Step 4: Check for Game Updates

If your PS4 system software is up to date, the next step is to check for game updates. Game updates usually include bug fixes and software patches that can fix connection timeout issues. To check for game updates, go to the “Library” on your PS4 home screen and select “Updates.”

Step 5: Contact Your Internet Service Provider (ISP)

If you have tried all the above steps and are still experiencing connection timeout issues, it may be a problem with your internet service provider (ISP). Contact your ISP and inform them of the issue. A technician may need to visit your home to fix the issue.

By following the above steps, you should be able to fix any connection timeout issues you may be experiencing while playing Ark on your PS4. Remember to regularly check your network and PS4 settings to ensure that everything is optimized for the best gaming experience.

Clearing Your Cache and Resetting Your Console

Clearing Your Cache and Resetting Your Console

If you’re experiencing connection timeout issues in ARK on your PS4, one of the first things you can do is try clearing your cache and resetting your console. This simple process can help fix any issues that may be causing the connection problem.

First, let’s explain what exactly “clearing your cache” means. When you use apps or play games on your PS4, temporary files and data are stored on your system’s hard drive. These files can help the app or game run more smoothly, but they can also become corrupted or outdated, causing various issues. Clearing your cache means deleting all of these temporary files and starting fresh.

Step 1: Clearing Your Cache

To clear your cache, go to your PS4 home screen and select “Settings.” Then, scroll down and select “Storage,” followed by “System Storage.” From here, you’ll see a list of all the apps and games installed on your system. Find and select “ARK: Survival Evolved.”

Next, select “Options” and then “Clear Cache.” This will delete all temporary files and data associated with the game. Once the process is complete, try launching ARK again and see if the connection timeout issue persists.

Step 2: Resetting Your Console

If clearing your cache didn’t resolve the issue, the next step is to reset your console. Before you do this, be aware that resetting your console will erase all user data, including game saves, settings, and preferences. If you’re comfortable with this, here’s what to do:

Start by turning off your PS4 and unplugging it from the power source. Wait for a few minutes to ensure that all cached data is fully cleared. Next, plug your console back in and press and hold down the power button for around seven seconds, or until you hear two beeps. This will boot your PS4 into “Safe Mode.”

In Safe Mode, you’ll see a menu with several options. Choose “Initialize PS4.” This will reset your console to its factory settings and erase all user data. Follow the on-screen instructions to complete the process.

Step 3: Reinstalling ARK

Once your console has been reset, you’ll need to reinstall ARK: Survival Evolved. To do this, go to the PlayStation Store and find the game. Reinstall it and then try launching it to see if the connection timeout issue has been resolved. Note that you’ll need to log in with your account information and recreate any settings or preferences.

Overall, clearing your cache and resetting your console can be effective methods for fixing connection timeout issues in ARK: Survival Evolved on your PS4. However, keep in mind that resetting your console to factory settings will erase all user data, so make sure to back up any important game saves or data before attempting this method.

Updating and Reinstalling the Game

Updating Ark on PS4

If you are experiencing frequent connection timeout issues while playing Ark on PS4, the problem may lie in outdated game files. Over time, the performance of your game may deteriorate and cause lag, freezing, and connection timeout errors. Therefore, it’s essential to check for updates regularly and reinstall the game if necessary. Here are some easy steps to follow:

Checking For Updates

Checking for Updates

The easiest way to check for game updates is by connecting your PS4 console to the internet. Once you’re online, go to the game library and check for the latest version of Ark. If there’s an update available, it’s recommended to download it right away. Most updates address known bugs and glitches and may help improve stability and reduce connection timeout errors. Keep in mind that larger updates may take a while to download and may require additional storage space.

Rebooting Your Console

Rebooting PS4

Another quick fix for connection timeout issues on PS4 is rebooting your console. This may seem like a simple solution, but it can help clear any minor glitches or bugs that may be causing the problem. To reboot your console, hold down the power button for a few seconds until the PS4 turns off. Then, wait for a few seconds and turn it back on. Once the console has restarted, launch Ark and check if the connection timeout error has been resolved.

Clearing Your Cache

Clearing Cache

If restarting your console didn’t work, another step you can take is to clear your cache. Your PS4 stores temporary data that can sometimes interfere with the game’s performance, causing connection timeout errors. To clear your cache, go to the settings menu and select application saved data management. From there, choose the Ark game and clear the cache. Be aware that clearing cache may delete some game progress data, so make sure to back up your files beforehand.

Reinstalling Ark

Reinstalling Ark PS4

If none of the above solutions worked, it may be time to reinstall Ark on your PS4. Reinstalling the game will delete all game files from your console, including any saved progress. Therefore, it’s important to back up all your game data before uninstalling Ark. Once you’ve backed up all your data, go to the game library, select Ark, and uninstall it. Then, redownload the latest version of Ark by going to the game library and downloading it again. This may take a while, depending on your internet speed. However, once the download is complete, launch the game and check if the connection timeout issue has been resolved.

By following the steps provided above, you should be able to fix connection timeout issues on Ark PS4. Keep in mind that if the issue persists, it may be a problem on the game’s server-side, and you’ll need to wait for the provider to fix it. But most commonly, following these simple steps will help you get back to playing Ark with ease.

Contacting Support for Further Assistance

Contacting Support for Further Assistance

If all else fails, reaching out to the official support team for ARK PS4 is your best bet. They are well-equipped to help you troubleshoot and resolve any issues you may be experiencing with connecting to game servers. You can get in touch with the support team through the following channels:

1. The Official ARK: Survival Evolved Website

The official website for ARK: Survival Evolved is a great resource for getting help with issues related to the game. You can access the site at Once on the site, navigate to the “Support” page, where you can find a wealth of information about troubleshooting common problems. If you can’t find the answer you’re looking for, you can submit a support ticket by clicking on the “Submit a Ticket” button on the page. Fill out the necessary information and describe the problem you are experiencing, and a support representative will get back to you as soon as possible.

2. Social Media

ARK: Survival Evolved has a strong social media presence on platforms such as Twitter and Facebook. You can follow their official accounts for updates on the game and reach out to them for assistance with any issues you may be having. They are typically very responsive to messages and comments, so this can be a quick and convenient way to get help without having to navigate to the official website.

3. Third-Party Forums

There are numerous online communities dedicated to discussing ARK: Survival Evolved and helping players troubleshoot problems. These forums are a great resource if you are having trouble connecting to game servers, as other players may have experienced the same issue and found a solution. Some popular ARK: Survival Evolved forums include the official Steam forums, Reddit, and

4. PlayStation Support

If you believe that the issue you are having is related to your PlayStation console or network connection, you can reach out to PlayStation support for assistance. You can contact them through the official PlayStation website or by phone. Make sure to have your console serial number ready, as they will likely ask for it to verify your account and provide assistance.

5. Hiring a Pro

If you’ve tried everything and still can’t connect to ARK: Survival Evolved servers, consider hiring a professional to help you troubleshoot and resolve the issue. There are many freelance IT professionals who specialize in troubleshooting gaming-related issues, and they can be found on websites such as Fiverr and Upwork. Make sure to read reviews and research the professional’s credentials before hiring them to ensure that you are getting quality service.

Whether you contact the official support team, reach out to the ARK community, or hire a pro, know that help is available if you are having trouble connecting to the game’s servers. By following the steps outlined in this article, you’ll be back in the game in no time!

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