How to Fix OE Code on Kenmore Washer: A Step-by-Step Guide

Understanding the OE Code on Kenmore Washers

If you own a Kenmore washer, you may have come across the “OE” error code on the display panel. This code refers to a drainage problem in the washing machine, which can cause water to accumulate in the drum or fail to drain entirely. If left unchecked, this issue can lead to more severe problems that will require costly repairs.

First and foremost, it is essential to understand that the OE code may differ depending on the model of your Kenmore washer. However, in most Kenmore washers, an OE code is an indication of a drainage error. The most common causes of this error code include a clogged drain pump or a kinked or blocked drain hose.

Additionally, the OE code can also indicate a problem with the washing machine’s water inlet valve or failure of the control board. However, this is not a common occurrence and is mostly caused by a defective Kenmore washer part.

Clogged Drain Pump

One of the main causes of the OE code in Kenmore washers is a clogged drain pump. This part is crucial in draining water from the drum after the washing cycle is complete. A drain pump can clog due to various factors, including clothes or debris stuck in the machine or hard water build-up.

To fix this problem, you first need to unplug the washer and remove the bottom front panel. Locate the drain pump and detach the hoses connected to it. Afterward, remove any debris that may be stuck in or around the pump. You can use a vacuum cleaner or a soft brush to clean out the pump and hoses.

If the drain pump is severely damaged or clogged beyond repair, it may need to be replaced. You can purchase a new drain pump from your local Kenmore supplier or an authorized dealer.

Kinked or Blocked Drain Hose

The OE code can also be caused by a kinked or blocked drain hose. This hose is responsible for draining the water from the drum into the sewer line or septic tank. If the drain hose is blocked or kinked, water cannot flow out of the machine, leading to the OE error code.

To fix this problem, start by unplugging the washer and pulling it away from the wall. Locate the drain hose and check for any obstructions that may be blocking it. These obstructions can include lint, debris, or pieces of clothing. Clean the hose thoroughly, removing any debris or dirt that may be clogging it.

You can also check if the hose is kinked by following it along the back of the machine to the drain. Straighten out any kinks that you find to allow water to flow freely from the machine.

Water Inlet Valve

In some cases, the OE code may be caused by a faulty water inlet valve. This part is responsible for letting water into the machine during the wash cycle. A defective valve can lead to low water pressure, causing the machine to take longer to fill, resulting in the OE error code.

If you suspect that the valve is the problem, first, turn off the water supply and unplug the washer. Locate the valve and check for any signs of damage or wear and tear. Replace the valve if it appears to be defective.

Control Board Failure

In rare cases, the OE code can be an indicator of a control board fault. This component is responsible for regulating all the electrical components in the machine, including the water inlet valve and drain pump. If the control board fails, the machine may not function effectively, leading to the OE error code.

If you suspect that the control board may be defective, seek professional help from a qualified technician to assess the problem and determine whether the control board needs to be replaced.

In conclusion, if you encounter the OE code on your Kenmore washer, it is essential to address the problem as soon as possible. Ignoring this error code can lead to more severe problems that may require costly repairs. By following the above steps, you can quickly fix the OE code in your Kenmore washer without the need for professional assistance.

Checking for Blockages in the Drain Pump Filter

The OE error code in your Kenmore washer might be caused by blockages in the drain pump filter. This filter is responsible for trapping debris from the clothes, such as lint, hair, coins, and other small objects that can fit through the washer’s drum holes. Over time, these objects can accumulate and clog the filter, preventing the washer from draining properly. Luckily, checking and cleaning the drain pump filter is a simple and inexpensive task that you can do yourself. Here’s how:

1. Unplug the washer from the power outlet and turn off the water supply valves. This will prevent any accidents or water spills while you’re working on the machine.

2. Locate the drain pump filter, which is usually located at the bottom front of the washer. You may need to lift the washer slightly or remove a cover to access the filter.

3. Place a shallow container or towel under the filter to catch any water that might spill out when you open it.

4. Carefully unscrew the filter cap or release the locking mechanism, depending on your model. Be prepared to handle any water or debris that might come out of the filter.

5. Inspect the filter and remove any debris that you find. You can use your fingers, pliers, tweezers, or any other tool that can grip the objects without damaging the filter. Be thorough and make sure to extract all the debris from the filter.

6. Once you’re satisfied with the cleaning, reattach the filter cap or locking mechanism, and make sure it’s snug but not too tight.

7. Turn on the water supply valves and plug the washer into the power outlet. Run a cycle to test the machine and see if the OE error code is gone.

If the error code persists, you may have a more serious issue with the washer’s drain hose, pump, or control board. In this case, it’s best to call a professional technician to diagnose and repair the problem. However, in most cases, the OE error code is resolved by cleaning the drain pump filter, so you don’t need to worry about costly repairs or replacements. By doing this simple maintenance task regularly, you can extend the lifespan of your Kenmore washer and keep it running smoothly for years to come.

Replacing the Drain Pump if Necessary

If you have checked all the other possible causes of the OE error code on your Kenmore washer and found that the drain pump is faulty, you need to replace it. The drain pump is responsible for expelling water from the washer after each cycle, so a faulty pump will result in the water remaining in the washer, causing the OE code to appear.

Before you begin the drain pump replacement process, make sure you have the correct replacement pump for your Kenmore washer model. You can find the specific pump model number in your washer’s manual or by checking the manufacturer’s website. You’ll also need a few tools such as a screwdriver, pliers, and a socket wrench.

Start by unplugging the washer from the power source and turning off the water supply. Place a towel or a container below the washer’s drain hose to catch the remaining water that’s inside the washer. Remove the screws that secure the front panel of the washer to the frame using a screwdriver or a socket wrench. Once the panel is removed, you’ll have access to the drain pump.

Using a pair of pliers, carefully disconnect the wiring harness from the pump and set it aside. Loosen the clamps or the screws that secure the drain hoses to the pump and detach them. Remove all screws that hold the pump to the frame and take the faulty pump out.

Take your new drain pump and attach it to the frame using the screws that you removed from the old pump. Reconnect the wiring harness and secure the drain hoses with the clamps or screws. Reinstall the front panel of the washer and screw it tightly to the frame. Don’t forget to plug the washer back into the electrical socket and turn on the water supply.

After installing the new drain pump, run a quick test cycle to see if the OE code still appears. If it does, there may be an issue with another component, such as the washer’s control board or the pressure switch. In that case, you may need to call a professional technician to diagnose and fix the problem.

Replacing a drain pump on a Kenmore washer can be a bit challenging, especially if you’re not experienced in DIY repairs. Make sure to follow the manufacturer’s instructions carefully and take safety precautions to avoid injury or damage to the washer. If you’re unsure or uncomfortable with the process, contact a professional technician for assistance.

Troubleshooting Continued OE Code Issues

Continued OE code issues can occur even after you’ve checked your drainage systems and hoses. Here are some further troubleshooting steps that you can follow:

1. Check the pump filter

The pump filter prevents foreign items from entering the washer pump. Over time, this filter gets clogged, limiting water drainage in your washer, and causing the OE code. To check the pump filter:

• Step 1: Turn off the power source to your washer.

• Step 2: Locate the pump filter. It is usually found attached to the bottom of the machine, behind a circular part that you can turn counterclockwise.

• Step 3: Have a basin ready to catch any water that may spill while removing the filter.

• Step 4: Unscrew the circular part to access the filter. Clean it properly, remove any debris or blockages, and screw the partition back into place.

• Step 5: Turn on the machine and let it run to test if the OE code has been fixed.

2. Inspect the washer drain hose

The washer drain hose leads out from the back of your machine to a drain. Check if it is clogged, kinked, or bent, impeding proper water passage and causing the OE code. Here’s how to inspect it:

• Step 1: Shut off the power flow to your washer.

• Step 2: Pull out your washer, locate the drain house, and disengage it from the machine.

• Step 3: Hold one end of the drain hose over a basin and disconnect the other end from the drain network.

• Step 4: Flush out the hose with a stream of warm water to remove any dirt or debris. Straighten out any kinks or bends.

• Step 5: Reconnect the drain hose to the drain network and the machine.

• Step 6: Turn on the machine and observe if the OE code has been resolved.

3. Check the Washer’s Water Level Pressure Switch

Another reason why the OE code shows up is a malfunctioning water level pressure switch. This switch senses the water level in your machine and signals the washer’s control board to stop water flow. When it breaks, the washer will continue to fill with water and produce the OE code. Confirm if this is the issue by:

• Step 1: Unplug the washing machine.

• Step 2: Locate the pressure switch; it will be situated directly across the hose, and it’s attached to the control board.

• Step 3: Detach the hose, ensuring the control board is dry and free from condensation or moisture.

• Step 4: Blow into the hose and listen for a clicking sound. If you don’t hear it, it means the switch is broken and needs to be replaced.

• Step 5: Order a replacement switch from the manufacturer or a trustworthy supplier.

4. Inspect the Door Latch and Locking Mechanism

The washer door latch and locking mechanism play a critical role in water flow systems. When they malfunction, they can lead to the OE error code. Check them by:

• Step 1: Unplug the machine before proceeding to inspect it.

• Step 2: Look for the door latch and locking mechanism. Usually, they’re situated at the front of your washer, just under the door panel.

• Step 3: Inspect the locking mechanism. Check if it’s rusted, corroded, or jammed. If yes, get them replaced.

• Step 4: Test if the switch is working correctly by shutting the door and turning your machine on. If it does not detect the lock, order a replacement switch from a reputable source.

5. Call for Professional Help

Suppose you’ve checked everything above and dealt with each issue, such as clearing clogged pipes, replacing parts, and making sure the electrical connections are secure. Call a professional, certified technician to have a thorough check-up of your Kenmore washer. It’s possible an internal issue may be causing the OE code.