How to Fix UE Error on LG Washer

Understanding the UE Error Code

LG washer UE error code

One of the most frustrating things that can happen when you’re doing laundry is to have your LG washer stop mid-cycle and display an error code. The UE error code is one of the most commonly encountered codes and stands for “unbalanced load error.” When your LG washer detects that the drum is unbalanced, it will stop the cycle and display the UE error code. This code indicates that there is a problem with the washer’s ability to distribute the weight of the load evenly. This is a safety feature that prevents damage to your washer or injury to you and your home.

If you see the UE error code on your LG washer, don’t worry, there are a few simple steps you can take to fix the problem. The first thing you need to do is to stop the cycle by pressing the power button. Then, open the door and remove some of the items from the drum. You may need to rearrange the items and redistribute the weight to ensure that it’s evenly distributed.

It’s essential to note that an unbalanced load isn’t always caused by an uneven distribution of weight. If the load is too small, the washer may not be able to balance it properly, causing the UE error code to appear. On the other hand, if the load is too large, it may exceed the maximum weight limit of the washer, making it impossible for the machine to spin evenly.

Another common cause of the UE error code on LG washers is a loose or damaged suspension rod. The suspension rods are responsible for supporting the weight of the drum, and if they become loose, the drum can’t spin correctly, causing the UE error code to appear. If you suspect that the problem is with the suspension rods, you can inspect them for signs of damage or looseness.

If none of the above methods work, you can try resetting your LG washer. To do this, turn off the washer and unplug it from the wall for a few minutes. Then, plug it back in and select a new cycle. This may resolve the issue, but if the UE error code appears again, it’s best to contact a professional for repair.

In conclusion, the UE error code on your LG washer is a safety feature that indicates an unbalanced load. By redistributing the weight of the load, inspecting the suspension rods, or resetting the washer, you can usually fix the problem. However, if the issue persists, you may need to seek assistance from a professional service technician.

Checking the Balance of the Washer

Checking the Balance of the Washer

If you own an LG washer and you start to see the error code “UE,” it could mean that the washer is experiencing an unbalanced load. The “UE” error code stands for unbalanced load and it can be caused by a variety of things such as a heavy item being loaded on one side of the drum or an overloaded washer. Fortunately, there are some easy and simple steps you can take to fix the “UE” error code on your LG washer, one of which is checking the balance of the washer.

Before you begin to address the “UE” error code, it is important to first check the balance of the washer. Here’s how to check the balance of the washer:

Step 1: Turn off the washer and wait a few minutes for the drum to come to a complete stop. If the load is unbalanced, the drum may continue to spin, even after the washer has stopped. So, it is important to make sure that the drum has completely stopped before proceeding.

Step 2: Open the washer door and remove any heavy or bulky items from the drum. If there is only one large item in the drum, such as a quilt or comforter, it could be causing the unbalanced load. Remove the item and redistribute the remaining clothes evenly in the drum.

Step 3: Once you have removed any heavy or bulky items from the drum, close the washer door and turn the washer back on. Select the “Drain and Spin” cycle and start the cycle. The washer will drain any water in the drum and then begin to spin to redistribute the clothes.

Step 4: If the washer still displays the “UE” error code after redistributing the clothes, it may be necessary to manually adjust the balance of the washer. To do this, unplug the washer and remove the top cover. The top cover can usually be removed by removing a few screws on the back of the washer. Once the top cover is removed, you should be able to see the suspension springs and check if there is any damage or signs of wear and tear in them. These springs are what holds the drum from bouncing and moving around too much during spin cycle. If they’re damaged or broken, you might need a professional to repair them.

Step 5: If the springs look good, then you can adjust them to bring the washer back into balance. To adjust them, turn the adjusting nuts with a wrench until the washer is balanced. With the top cover removed, start the washer in the “Drain and Spin” cycle to check if it is balanced. if it’s not then adjust the spring again until you get the desired result.

Checking the balance of the washer is a simple and easy task as it only requires a few steps. By checking the balance of the washer, you can ensure a smooth and efficient washing experience without encountering the “UE” error code. Remember, if you’re unable to fix the “UE” error code on your LG washer, it’s always best to call a professional technician to help.

Adjusting the Feet of the Washer

Adjusting Feet of LG Washer

If you experience an “UE” error on your LG washer, the first thing to check is if the washer is level and stable. An unbalanced washer can cause the UE error, so it is crucial to ensure that all four corners of the machine are resting firmly on the ground.

The washer is equipped with adjustable legs that should be adjusted to level the machine. Depending on the surface on which the washer sits, it may require you to adjust the legs differently to ensure that the machine is level. The adjustable legs are usually located at the front and back of the washer and can be easily accessed for adjustment.

If the washer is positioned on an uneven surface such as a sloped floor, the machine’s legs should be adjusted accordingly. In some cases, you may need to use a spirit level to ensure the machine is level before adjusting the legs. It would help if you also made sure that the washer aligns with other appliances, such as a dryer, that may be stacked on top of the washer.

To adjust the legs, follow these simple steps:

  1. Move the washer to a suitable location with enough space to work around.
  2. Check the washer with a spirit level to determine any areas of imbalance.
  3. Loosen the lock nuts on the washer’s adjustable legs using a wrench.
  4. Adjust the legs by turning them clockwise or counterclockwise, depending on whether you need to increase or decrease their length. Make small adjustments to each leg and keep checking the spirit level until the machine is levelled.
  5. Once the machine is level, tighten the lock nuts on the adjustable legs with a wrench to hold them in place.
  6. Check the level of the machine by tilting it slightly forward and back or from side to side to make sure it remains balanced.
  7. Plug in the machine and try running a cycle to see if the error message has cleared.

It is crucial to ensure the feet are adjusted correctly as the washer may continue to fail without the proper levelling. If the UE error message persists after you have adjusted the feet, try redistributing the wash load evenly in the drum and then rerun the cycle. If the error message continues to appear, an LG technician could be required to inspect the machine.

In conclusion, adjusting the washer’s feet is an easy and straightforward way of fixing the UE error on your LG washing machine. Regular maintenance is essential to keep your washer functioning correctly. If you are not comfortable making adjustments, you can always consult with a professional technician to help you with the troubleshooting process.

Distributing the Clothes Evenly

Distribute the Clothes Evenly on LG Washer

If you have an LG washer and the UE error code is appearing, one of the first things to do is to check if your clothes are distributed evenly in the drum. When the laundry weights are not balanced evenly, the drum can become unbalanced, and the sensor detects this, giving the UE error.

One easy way to distribute clothes evenly is to sort them into smaller loads. Overloading the washer can cause the clothing to bunch together, making it difficult for the machine to balance itself. You should also separate heavy and lightweight clothing to make sure the drum spins evenly. Heavy clothing like towels and jeans should be washed together, while lightweight clothes like shirts and underwear should be washed separately. If necessary, you can take out some clothing to ensure the weight is balanced equally on each side of the drum.

If you are still experiencing strange noises or unbalanced vibration, check if clothes are wrapped around the agitator or if there are any tangled items. Untangling any knots or snags can also help distribute clothes evenly inside the drum. By taking these steps, you can make sure your LG washing machine is properly balanced and avoid the UE error code from recurring in the future.

It’s essential to make sure your washing machine is maintained to prevent future issues from occurring. Always make sure to check the load size before starting the washer. If you’re unsure, weigh your clothes before loading them in to make sure you aren’t overloading the machine. You should also make sure the washer is level and on a stable surface, as an unstable machine can cause vibrations and lead to the UE error code.

Furthermore, always clean the washer drum and dispenser compartment regularly to ensure no debris or detergent residue is causing an imbalance. Over time, washing machines can accumulate dirt, grime, and detergent buildup that can affect their performance. Thankfully, LG washing machines have a self-cleaning function that can be used once a month to keep your machine clean and in tip-top shape.

With a little attention to detail and regular maintenance, you can prevent UE error code from appearing on your LG washer and keep your machine running smoothly and efficiently for years to come. By distributing clothes evenly, checking the weight of your loads, and keeping your washing machine clean and level, you can ensure that your machine stays stable and functions the way it should.

Running a Calibration Cycle

Calibration Cycle

If you are experiencing the UE error on your LG washer, running a calibration cycle is one of the possible solutions that you can try. This process will recalibrate your washer’s sensors and fix any issues that may be causing the error. Here are the steps on how to run a calibration cycle:

Step 1: Prepare your washer
Before starting the calibration cycle, make sure that your washer is empty. Remove all clothes and other items from inside the machine. Then, close the washer door securely.

Step 2: Put the washer in calibration mode
Press the power button to turn on your washer. After that, press and hold the “Delay Start” button for three seconds to put the washer in calibration mode. The control panel will display “Cal” and then start the calibration cycle automatically.

Step 3: Wait for the calibration cycle to finish
The calibration cycle will take around 30 minutes to complete. During this time, the washer will fill with water, tumble, and drain multiple times. You may hear some unusual noises or see some unusual movements during this process, but this is normal. Do not interrupt the cycle or open the washer door until it is finished.

Step 4: Check for error messages
After the calibration cycle is finished, the washer will display either “End” or “Err.” If you see “End,” it means that the calibration was successful and your washer should be working properly. However, if you see “Err,” it means that an error occurred during the calibration cycle and you will need to call for service.

Step 5: Test your washer
After the calibration cycle, run a quick test load to check if the UE error has been resolved. Put a small load of clothes inside the washer and start a cycle on your usual settings. If the cycle runs smoothly without any error messages, then the calibration was successful. However, if the UE error still appears, you may need to try other solutions or contact a professional for assistance.

Running a calibration cycle is a simple and easy way to fix the UE error on your LG washer. It is recommended to run this process at least once a year to keep your washer in optimal condition. If you have any questions or concerns about the calibration process, refer to your washer’s user manual or contact LG customer service for assistance.

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